By renting any console, gaming equipment or other item from Rent Mart BD, the renter confirms that they have read, understood and agreed to the following Terms & Conditions.
The renter must be 18 years of age or otherwise legally competent to enter into a contract under applicable Bangladesh law.
Before rental approval, the renter must provide:
The information must be accurate and belong to the renter.
A guarantor may be required as part of the rental process.
The guarantor must provide:
Where required, the guarantor must also sign the rental agreement acknowledging their role in the transaction.
Before receiving the equipment, the renter must sign the Rent Mart BD Rental Agreement.
For safety, verification and dispute-resolution purposes, Rent Mart BD may also record the agreement signing, identity verification, equipment condition and handover process on video with the renter's knowledge and consent.
Such recordings will be used only for rental administration, security, dispute resolution, equipment recovery or lawful purposes.
A copy or record of the renter's valid NID or Passport will be collected temporarily for identity verification and rental security.
Where applicable, the guarantor's identification information may also be collected.
Rent Mart BD will take reasonable measures to protect such information and will not use it for unrelated promotional purposes without permission.
For gaming consoles and selected equipment, the Rent Mart BD team will deliver and set up the equipment directly at the approved rental location.
The renter must provide a safe and suitable environment for installation.
Once installed, the equipment must not be moved to another location without prior permission from Rent Mart BD.
At the time of handover, the renter must check the console and all included accessories.
The equipment condition may be documented through:
Acceptance of the equipment confirms that it was received in the condition stated in the rental agreement.
The rental duration, handover date/time, return date/time, advance payment, total rental fee and remaining payment will be stated in the signed rental agreement.
Any extension must be approved by Rent Mart BD before the agreed return time.
Additional rental charges may apply for any approved extension or unauthorised late return.
The renter must take reasonable care of the equipment throughout the rental period.
The renter must not:
Normal internal or technical faults will be inspected by Rent Mart BD.
If an internal fault occurs during normal and proper use and is not caused by the renter's misuse, negligence or unauthorised modification, Rent Mart BD will bear the responsibility for that technical issue.
However, if inspection shows that internal damage resulted from misuse, impact, overheating caused by improper placement, unauthorised opening/modification, improper electrical connection or other negligent use, the renter may be responsible for the reasonable repair cost.
The renter will be responsible for external or physical damage occurring while the equipment is in their custody, including:
Where the renter is responsible, the renter must pay the reasonable professional repair or replacement cost after inspection.
The renter is responsible for keeping the rented equipment secure.
If the console, controller, cable, accessory or any other component is:
the renter may be required to pay the reasonable replacement value stated or determined under the rental agreement.
Any theft or loss must be reported to Rent Mart BD immediately.
The renter must not:
The person who signs the agreement remains responsible for the equipment throughout the rental period.
All rented equipment and accessories must be returned on or before the agreed return date and time in substantially the same condition in which they were received, allowing for reasonable use where applicable.
Rent Mart BD may inspect the equipment before confirming completion of the rental.
If the renter fails to return the equipment within the agreed period without an approved extension, additional rental charges may apply.
Where equipment remains unreturned and reasonable contact/recovery attempts fail, Rent Mart BD reserves the right to take appropriate action in accordance with applicable laws of Bangladesh and the signed rental agreement.
The renter and guarantor confirm that all identification information and documents submitted to Rent Mart BD are authentic and accurate.
Submission of forged, stolen or intentionally false identification may result in cancellation of the rental and appropriate legal action according to applicable Bangladesh law.
NID/Passport information, phone numbers, addresses, photographs and verification videos collected during the rental process will be used only where reasonably necessary for:
Rent Mart BD will seek to keep such information secure and retain it only for as long as reasonably necessary for the relevant rental and related lawful purposes.
By placing a rental order, providing verification documents, signing the rental agreement or accepting possession of the equipment, the renter confirms acceptance of these Terms & Conditions.
The signed Rent Mart BD Rental Agreement will contain the specific equipment details, rental dates, fees, replacement value and signatures applicable to each individual rental.
Questions about any of these terms? Talk to us before you book — we would rather explain it up front than surprise you later.